Privacy Policy

Last updated: February 29, 2024

This privacy policy explains how Bill’s Mattress and Furniture (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website https://billsmattressandfurniture.com/ (“the website”). Please read this privacy policy carefully before using the website or submitting any personal information.

By using the website, you consent to the practices described in this privacy policy. If you do not agree with this privacy policy, please do not use the website.

We may update this privacy policy from time to time to reflect changes in our practices or the law. We will notify you of any material changes by posting a notice on the website or by email. Your continued use of the website after such notice constitutes your acceptance of the updated privacy policy.

What information do we collect?

We may collect two types of information from you when you use the website: personal information and non-personal information.

Personal information is any information that can be used to identify you as an individual, such as your name, email address, phone number, or postal address. We may collect personal information from you when you:

  • Subscribe to our newsletter or blog
  • Contact us via email, phone, or online form
  • Place an order or make a purchase on the website
  • Participate in a survey, contest, or promotion
  • Post a comment or review on the website or social media
  • Request customer service or support

Non-personal information is any information that cannot be used to identify you as an individual, such as your browser type, device type, IP address, or browsing behavior. We may collect non-personal information from you when you:

  • Visit or browse the website
  • Click on a link or advertisement on the website or social media
  • Use a feature or function on the website

We may also collect information from third-party sources, such as social media platforms, analytics providers, or payment processors, to supplement the information we collect from you.

How do we use the information we collect?

We may use the information we collect from you for various purposes, such as to:

  • Provide you with the products, services, or information you request
  • Process your orders or payments
  • Deliver your products or services
  • Communicate with you about your orders, purchases, or inquiries
  • Send you newsletters, blog posts, or marketing materials
  • Improve the website, our products, or our services
  • Personalize your experience on the website
  • Monitor and analyze the website’s performance, traffic, or usage
  • Prevent, detect, or resolve any fraud, security, or technical issues
  • Comply with any legal obligations, requests, or orders
  • Enforce our terms and conditions, policies, or rights
  • Protect our interests, property, or safety, or those of our customers, partners, or affiliates

We may also use the information we collect from you for any other purpose that we disclose to you at the time of collection or with your consent.

How do we protect the information we collect?

We take reasonable measures to protect the information we collect from you from unauthorized access, use, disclosure, modification, or destruction. These measures may include:

  • Using secure servers, encryption, firewalls, and passwords
  • Limiting the access to the information to authorized personnel only
  • Training our staff on data security and privacy practices
  • Reviewing and updating our security policies and procedures regularly

However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of the information we collect from you. You are responsible for maintaining the confidentiality of your account and password, and for any activity that occurs under your account. You should notify us immediately if you suspect any unauthorized access or use of your account or password.

Who do we share the information we collect with?

We may share the information we collect from you with third parties who provide services or functions on our behalf, such as:

  • Hosting, storage, or cloud providers
  • Analytics, advertising, or marketing providers
  • Payment, shipping, or delivery providers
  • Customer service, support, or feedback providers
  • Survey, contest, or promotion providers
  • Social media, communication, or collaboration providers

We only share the information that is necessary for these third parties to perform their services or functions, and we require them to protect the information and use it only for the purposes for which we disclose it to them.

We may also share the information we collect from you with other third parties, such as:

  • Our affiliates, subsidiaries, or parent companies
  • Our business partners, sponsors, or advertisers
  • Other users or visitors of the website or social media
  • Law enforcement, regulators, or other authorities
  • Legal advisors, auditors, or consultants
  • Potential buyers, sellers, or investors

We may share the information with these third parties for various reasons, such as to:

  • Fulfill the purpose for which you provide the information
  • Comply with any legal obligations, requests, or orders
  • Enforce our terms and conditions, policies, or rights
  • Protect our interests, property, or safety, or those of our customers, partners, or affiliates
  • Facilitate a merger, acquisition, or sale of our business or assets

We may also share the information with these third parties for any other reason that we disclose to you at the time of sharing or with your consent.

We may also share aggregated, anonymized, or de-identified information with any third party for any purpose, without restriction or obligation.

Do we sell the information we collect?

We do not sell the information we collect from you to any third party for any purpose, unless we have your express consent or as otherwise permitted by law.

What rights do you have over your information?

Depending on where you live and the applicable laws and regulations, you may have certain rights over your information, such as:

  • The right to access, update, or delete your information
  • The right to request a copy of your information in a portable format
  • The right to object to or restrict the processing of your information
  • The right to withdraw your consent to the use of your information
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the contact details below. We will respond to your request within a reasonable time and in accordance with the law.

How do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies, such as pixels, web beacons, or scripts, to collect and store information about your use of the website or our services. Cookies are small files that are placed on your device by your browser when you visit a website. They allow us to recognize you and remember your preferences, such as your language, currency, or login details. We may use cookies for various purposes, such as to:

  • Enhance the functionality and performance of the website
  • Analyze the website’s traffic and usage
  • Deliver relevant and personalized ads or content
  • Measure the effectiveness of our ads or campaigns
  • Enable social media features and integration

We may use different types of cookies, such as:

  • Essential cookies: These are cookies that are necessary for the website to function properly and cannot be switched off. They are usually only set in response to your actions, such as logging in, filling out forms, or making a purchase. You can set your browser to block or alert you about these cookies, but some parts of the website may not work as a result.
  • Functional cookies: These are cookies that enable us to provide you with enhanced features and functionality on the website, such as remembering your preferences, settings, or choices. They are based on your consent and can be switched off in your browser settings. However, if you do not allow these cookies, some of the features may not work as intended.
  • Analytical cookies: These are cookies that help us to understand how you use the website, such as which pages you visit, how long you stay, or what you click on. They are based on your consent and can be switched off in your browser settings. However, if you do not allow these cookies, we will not be able to improve the website based on your feedback.
  • Advertising cookies: These are cookies that are used by us or our partners to deliver relevant and personalized ads or content to you on the website or other platforms. They are based on your consent and can be switched off in your browser settings. However, if you do not allow these cookies, you may see less relevant or repetitive ads.

You can manage your cookie preferences by clicking on the “Cookie Settings” link at the bottom of the website. You can also change your browser settings to block or delete cookies at any time. However, please note that this may affect your experience and functionality of the website.

What about links to other websites?

The website may contain links to other websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these websites. We encourage you to read the privacy policies of any websites you visit before providing any personal information.